T-Mobile US, Inc. (NASDAQ:TMUS) UBS Global Media and Communications Conference December 9, 2024 12:45 PM ET
Company Participants
Mike Sievert – President and CEO
Conference Call Participants
John Hodulik – UBS
John Hodulik
Okay, everyone. I’m John Hodulik, the Media and Telecom Analyst here at UBS, and I’m very happy to introduce our next speaker, Mike Sievert, the President and CEO of T-Mobile. Mike, thanks for being here.
Mike Sievert
Thanks, John.
Question-and-Answer Session
Q – John Hodulik
So we were just talking about the Analyst Day you conducted about a month ago. With all that knowledge, can you just give us a sense for what the company’s priorities are if you just look out into 2025?
Mike Sievert
Yeah. Thanks. I hope most people tuned in. We only do this once every 3, 3.5 years or so. We had a lot of fun with it. And what we said then was that we’re on a multiyear course to really reshape this company. We called it our Challenger to Champion transformation plan. And what that basically means is further extending our network leadership, which will be a huge piece for ’25, further extending our value leadership, which you’ll see down payments on that, and transforming how we serve customers, using data AI, digitalization. So that this customer love that’s always been what sets T-Mobile apart, gets transferred into the modern era so that we can use the data that we have to serve customers in profound new ways, the way they expect to be served. And ultimately, it’s basically about transferring the heroic work our people do to solve problems for customers into a new kind of heroism, which is could we just prevent those problems in the first place. And that’s where our passions are.
John Hodulik
Makes sense. Before
